WAMU reply
Pretty much what I expected…
I’m sorry to hear you received unsatisfactory service from us.
However, we do have Customer Privacy Statement, sent out to the customer
every year for each of the accounts. We also do have a fee scheduled to
handle bad deposits. Our customers’ privacy is indeed important to us
and our employees are trained in regards to customer privacy.I do understand your frustration in this regard and I have forwarded
your comments to the appropriate department. I do appreciate you taking
your time off to report this issue to us.I deeply regret the inconvenience you have been put under.
If there’s anything else, you may call us toll-free at 800.788.7000,
send us an email by visiting wamu.com, or visit a Washington Mutual
financial center. To find the financial center nearest you, please go to
wamu.com and select “Find a Location.”To call us while outside of the United States, call us at 800.540.9268.1
using your country’s calling code. The additional “1″ is necessary when
dialing the international telephone number. You may also contact an
operator and ask to make a collect call to us at 210.489.7902.If you call, you may be asked for your confirmation number, which is
K8770868444.Sincerely,
Your WaMu Banker
Whatever… I’m sure nothing more will come from this. Guess I’ll just start paying attention to other banks’ offers when I see them.
